Policybazaar Car Insurance in 2025
What is the Policybazaar car Insurance in 2025 Thinking of buying car insurance in 2025? Read our detailed review of Policybazaar Car Insurance, with real customer experiences, pros, cons, and buying guide.
Introduction
In India, car insurance is not just a legal requirement but also a financial safety net against accidents, theft, natural calamities, and third-party liabilities. While there are many insurers in the market, most people today prefer online platforms for convenience and cost savings. One such platform is Policybazaar, which has become one of the most widely used portals for comparing and purchasing insurance.
What is Policybazaar Car Insurance in 2025?
Policybazaar is not an insurance company. Instead, it is a licensed web aggregator approved by IRDAI (Insurance Regulatory and Development Authority of India).
- Policybazaar does not create or underwrite policies.
- It only acts as a platform to compare and purchase insurance products from different insurers.
- Customers can check premiums, inclusions, add-ons, and claim processes before buying.
In simple words, Policybazaar is like an online marketplace for car insurance, helping you compare policies from ICICI Lombard, HDFC Ergo, Bajaj Allianz, SBI General, Tata AIG, and others.
Key Features of Car Insurance via Policybazaar
- Comparison of Multiple Insurers
- Provides a comparison chart of premiums, coverage, and add-ons.
- Helps you avoid biased advice from offline agents.
- Zero Depreciation (Nil Depreciation) Cover
- Essential for new cars.
- Some insurers listed may not offer discounts here—Policybazaar allows you to check in advance.
- Cashless Claim Facility
- Many insurers provide cashless repairs at partner garages.
- Important to verify whether this facility works smoothly when purchased via Policybazaar.
- Mandatory Covers
- ₹15 lakh Personal Accident (PA) Cover for owner-driver.
- Passenger cover: ₹1 lakh per passenger (up to 5 passengers).
- Driver/paid driver cover under Workmen’s Compensation Act (extra ₹50 premium).
- Optional Add-ons Available
- Engine & gearbox protection.
- No Claim Bonus (NCB) protection.
- Consumables cover.
- Invoice cover (Return to Invoice).
- Flood/natural calamity protection.
When is the right time to change my car insurance
Real Customer Experiences
Positive Experiences
“I invested in a Bajaj Goal Assure plan via Policybazaar, and within 3 months my ₹51,000 investment grew to ₹56,300 despite market dips. The advisor guided me well, and since online plans are commission-free, I got higher returns compared to offline.”
“Buying car insurance was quick, and I got the policy soft copy immediately. I didn’t have to depend on agents or visit offices. Policybazaar made it simple.”
“Comparisons are transparent. I could check different IDVs (Insured Declared Value) and premium differences at a glance.”
Negative Experiences
“After purchasing a Max Life term plan via Policybazaar, support vanished. Before purchase, they called me 5 times daily, but once I paid, I had to chase them for documents. Communication between Policybazaar and the insurer was poor.”
“They misled me into paying double premiums. Even after 2 months, my policy was not issued. Their agents behaved like sophisticated salesmen but didn’t resolve issues.”
Policybazaar Car Insurance: Pros & Cons
| Pros | Cons |
|---|---|
| Easy comparison of multiple insurers in one place. | Customer service may become poor after purchase. |
| Online purchase is faster and cheaper (no agent commission). | IDV shown may be lower, leading to lower claim settlement. |
| Wide range of add-ons available. | Miscommunication between Policybazaar and insurers can delay issuance. |
| Safe & IRDAI-licensed platform. | Some customers faced double premium payment issues. |
| Transparent documentation & instant policy soft copy. | Lack of personalized guidance compared to trained insurance agents. |
Comparison: Policybazaar vs Direct Purchase
| Aspect | Policybazaar | Direct Insurer Purchase |
|---|---|---|
| Premium Cost | Usually lower (no agent commission). | May be slightly higher due to offline costs. |
| Convenience | Compare multiple policies in one place. | Limited to one company only. |
| Customer Service | Good before purchase, may drop after. | Direct support from insurer. |
| Claim Settlement | Dependent on insurer, not Policybazaar. | Directly handled by insurer. |
| Transparency | Comparison charts help in decision-making. | No comparison, only company-specific details. |
| Add-ons | Available across insurers. | Depends on insurer. |
Buying Guide: How to Choose Car Insurance in 2025
What is the Better policy Health Insurance or Life Insurance
1. Understand the Types of Car Insurance
- Third-Party Insurance: Mandatory, covers damage to others but not your own car.
- Comprehensive Insurance: Covers both own damage and third-party liability.
- Own-Damage Add-on: Extra cover for damages to your own car (can be added to third-party).
2. Check Insured Declared Value (IDV)
- Never choose an IDV that is too low just to reduce premium.
- Lower IDV = lower claim settlement in case of theft/total loss.
3. Choose the Right Add-ons
- Nil Depreciation for new cars.
- Engine & Gearbox Cover for flood-prone areas.
- NCB Protection if you don’t want to lose bonus after one claim.
- Return to Invoice for high-value cars.
4. Check Claim Settlement Ratio (CSR)
- Always check the insurer’s CSR. A higher ratio indicates better reliability.
5. Verify Cashless Garage Network
- Ensure your preferred car dealer or nearby garages are included in the cashless network.
6. Customer Support
- If you value post-purchase support, you may prefer buying directly from insurers instead of only aggregators.
What is Car insurance why is Mandatory
FAQs on Policybazaar Car Insurance 2025
Q1. Is Policybazaar an insurance company?
No, Policybazaar is a web aggregator licensed by IRDAI. It sells policies from multiple insurers but does not underwrite them.
Q2. Is it safe to buy car insurance through Policybazaar?
Yes, it is safe as per IRDAI guidelines. However, you must carefully check IDV, add-ons, and claim facilities before purchase.
Q3. Do I get cheaper premiums on Policybazaar?
Yes, online policies are usually cheaper because there is no agent commission.
Q4. What is the major drawback of buying from Policybazaar?
Post-purchase support can sometimes be weak, and miscommunication with insurers may cause delays.
Q5. Should I buy directly from insurers or Policybazaar?
If you value convenience and cost savings, Policybazaar is good. If you need personalized support and direct handling, go with the insurer’s website or branch.
Final Verdict
Policybazaar Car Insurance in 2025 remains a convenient and cost-effective option for comparing and buying policies. The platform gives you the freedom to explore multiple insurers, check premiums, and instantly download policy documents.
However, real customer experiences show that support after purchase can be inconsistent. Issues like low IDV, delays in issuance, and lack of personal guidance are concerns.
Best Approach:
- Use Policybazaar for comparison.
- Once you finalize a plan, either buy it directly from the insurer or ensure you verify every detail (IDV, add-ons, cashless garage tie-ups) before paying via Policybazaar.
